Org. Setting and Reporting
The Data Management and Reporting Officer (HP) reports to the Protection and Neutrality
Team leader. He/She is assigned to strengthen the information and reporting requirements for
strengthening Humanitarian Principles (HP) initiative.
Responsibilities
Provides detailed monitoring and project management services, in collaboration with the Data
Management Officer, for projects concerning protection and neutrality and coordinates with
Headquarters, including the IT Service Centre in Gaza, in ensuring that databases meet the
needs of the Protection and Neutrality team.
Prepares reports, including the compilation and collating of information to submit to the
Medium Term Strategy; prepares and reviews other reports, including those related to the
monthly snapshot, monthly summary, ongoing Emergency Appeal indicators, Syria
Emergency Appeal, and the like; compiles inputs on best practices and lessons learned.
Produces protection and humanitarian principles reports, including international human rights
mechanisms, UN, donors, other reports and ad hoc requests on international human rights and
protection issues and the living conditions of Palestine refugees and their access to services.
Supports engagement with end users to support value-added business process improvements
that will contribute to enhanced Agency performance and data transparency to support
evidence-based decisions (i.e., in particular using combined data streams to generate more
detailed profiles sourced from different systems).
Develops and maintains detailed project management set milestones and monitors progress
against set timelines and resource availability and requirements throughout the project period.
Prepares reports on integrated checks and violations of humanitarian principles in UNRWA
installations and premises.
Leads, monitors and reports on protection and humanitarian principles data, including relevant
trend analysis; prepares reports for UNRWA management and for other purposes, including
ad-hoc inquiries from various internal and external stakeholders; coordinates data integration,
completeness and accuracy across enterprise systems and reports to enable monitoring on the
proper use of the Agency's contract modalities as well as other areas identified by the
Executive Office and the Protection and Neutrality Team Leader.
Manages the design, creation, implementation, maintenance and support to a variety of
moderate to complex reports; develops and updates dashboards to assist HQ and JFO in
workforce planning, monitoring, internal/external audits and donor requests for information,
utilizing appropriate reporting and visualization tools; researches and supports Protection and
Humanitarian Principles staff in the identification of best-fit technology solutions and
analytics, best practices and innovations.
Provides other operational support as required, particularly to address gaps in humanitarian
and emergency operations.
Competencies
Professionalism:
Shows pride in work and in achievements. Demonstrates professional competence and
mastery of subject matter. Is conscientious and efficient in meeting commitments, observing
deadlines and achieving results. Is motivated by professional rather than personal concerns.
Shows persistence when faced with difficult problems or challenges; remains calm in stressful
situations.Takes responsibility for incorporating gender perspectives and ensuring the equal
participation of women and men in all areas of work.
Commitment to continuous learning:
Keeps abreast of new developments in own occupation/profession. Actively seeks to develop
oneself professionally and personally. Contributes to the learning of colleagues and
subordinates. Shows willingness to learn from others. Seeks feedback to learn and improve.
Accountability:
Takes ownership of all responsibilities and honours commitments. Delivers outputs for which
one has responsibility within prescribed time, cost and quality standards. Operates in
compliance with organizational regulations and rules. Supports subordinates, provides
oversight and takes responsibility for delegated assignments. Takes personal responsibility for
his/her own shortcomings and those of the work unit, where applicable.
Planning and organizing:
Develops clear goals that are consistent with agreed strategies. Identifies priority activities
and assignments; adjusts priorities as required. Allocates appropriate amount of time and
resources for completing work. Foresees risks and allows for contingencies when planning.
Monitors and adjusts plans and actions as necessary. Uses time efficiently.
Teamwork:
Works collaboratively with colleagues to achieve organizational goals. Solicits input by
genuinely valuing others' ideas and expertise; is willing to learn from others. Places team
agenda before personal agenda. Supports and acts in accordance with final group decision,
even when such decisions may not entirely reflect own position. Shares credit for team
accomplishments and accepts joint responsibility for team shortcomings.
Education
A university degree from an accredited educational institution in international relations, social
sciences, communications, journalism, literature, languages, humanities or a related field.
Job Specific Qualifications
Work Experience
At least six years of progressively responsible relevant experience in data management,
project management and drafting reports.
At least one year of practical data management and reporting experience, preferably in
humanitarian and human rights issues and drafting official reports.
A minimum of 2 continuous years of relevant international experience outside UNRWA,
and outside the country(s) of which the candidate is a national or holds citizenship, a passport
or a national identity number.
Languages
Excellent command of written and spoken English and working knowledge of Arabic.
Assessment
Evaluation of qualified candidates may include an assessment exercise which may be
followed by competency-based interview.
Special Notice
Type of Contract and Duration: Temporary Appointment for 6 months with the possibility of
further extension subject to availability of funds, need and performance
Within the framework of the Inter-Agency Mobility Agreement, UNRWA will seek to engage
staff members from other UN entities under this framework, should they be found suitable for
this Temporary Appointment.
The incumbent may be required to travel in the Agency's areas of operation.
Competencies
UN Core Values of Professionalism, Integrity and Respect for Diversity and Core
Competencies of Communication, Working with People and Drive for Results apply by
default.
Relating and Networking
Planning and Organizing
Analyzing
Learning and Researching
Applying Technical Expertise; including the ability to present information and data in a clear
and instructive manner
A roster may be created from the selection exercise, and successful candidates may become
eligible for a temporary appointment to the same post or a similar post.
Applicants have to complete the Personal History Profile (PHP) in inspira in order to be
considered. The PHP should be completed with full relevant work experience as per the
requirements in the Job Opening, in order to be considered.
UNRWA is funded almost entirely by voluntary contributions from UN member states,
regional bodies, business foundations and individual contributions. The mission of UNRWA
is to help Palestine refugees achieve their full potential in human development under the
difficult circumstances in which they live.
For more details on UNRWA, please visit: https://www.unrwa.org/
United Nations Considerations
Staff members are subject to the authority of the Commissioner-General of UNRWA and to
assignment by him or her.
UNRWA is committed to achieving gender parity at all levels of staffing under the current
UN-wide gender agenda and strongly encourages applications from qualified applicants from
under-represented groups.
At UNRWA, the paramount consideration in the recruitment and employment of staff is the
necessity of securing the highest standards of efficiency, competence and integrity, with due
regard to geographic diversity. All employment decisions are made on the basis of
qualifications and organizational needs. UNRWA is committed to creating a diverse and
inclusive environment of mutual respect. Reasonable accommodation for applicants with
disabilities may be provided to support participation in the recruitment process when
requested and indicated in the application.
UNRWA Considerations
UNRWA staff are expected to uphold the highest standards of efficiency, competence,
neutrality, impartiality and integrity. This includes respect for and commitment to human
rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who
fully and unconditionally commit to these values should consider applying for UNRWA jobs.
Candidates will not be considered for employment with UNRWA if they have committed
violations of international human rights law, violations of international humanitarian law,
sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to
believe that they have been involved in the commission of any of these acts. Candidates who
have committed crimes other than minor traffic offences may not be considered for
employment. The Agency may disqualify applicants who have separated for reason of
misconduct, who left a UN Agency while misconduct processes were pending, or who appear
on the UN Sanctions List.
UNRWA is a non-smoking work environment.
Applicants are urged to follow carefully all instructions available in the online recruitment
platform, inspira. For more detailed guidance, applicants may refer to the Manual for the
Applicant, which can be accessed by clicking on "Manuals" hyper-link on the upper right side
of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in
the application according to the evaluation criteria of the job opening and the applicable
internal legislations of the United Nations including the Charter of the United Nations,
resolutions of the General Assembly, the Staff Regulations and Rules, administrative
issuances and guidelines. Applicants must provide complete and accurate information
pertaining to their personal profile and qualifications according to the instructions provided in
inspira to be considered for the current job opening. No amendment, addition, deletion,
revision or modification shall be made to applications that have been submitted. Candidates
under serious consideration for selection will be subject to reference checks to verify the
information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time)
on the deadline date.
How to apply:
To start the application process, applicants are required to register at https://careers.un.org/lbw/Home.aspx go to Department and choose UNRWA for UNRWA posts. Only applications received through https://careers.un.org/lbw/Home.aspx will be considered. Due to the large number of applications received, only short-listed applicants will be contacted via e-mail only.
Link to TJO is: https://careers.un.org/lbw/jobdetail.aspx?id=165576&Lang=en-US